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Diagraph Marking & Stenciling Products an ITW Company (“Diagraph
MSP”) respects your personal privacy and is committed to adhering
to federal and state privacy laws and industry guidelines in order to
protect you and your identity. This privacy policy (“Privacy Policy”)
describes how we handle the personal information that you provide to
us on this site (the “Diagraph MSP Web Site” or the “Web
Site”). This Privacy Policy applies only to the Diagraph MSP
Web Site, not to any other ITW or third party sites that may be accessible
from here.
After reading this Privacy Policy, which is incorporated into and
is a part of the Web Site’s Terms of Use, you will know:
What information Diagraph MSP collects from you;
How Diagraph MSP uses your information;
What choices you have about how Diagraph MSP treats your information;
How Diagraph MSP protects your privacy;
What Diagraph MSP does about children visiting the Web Site;
How you can contact Diagraph MSP.
Please be sure to read this Privacy Policy before using the Web Site
or submitting information to us. Our Privacy Policy may change from
time to time and your continued use of the Web Site is acceptance of
such changes, so please check this area periodically for updates to
this Privacy Policy.
1. INFORMATION DIAGRAPH MSP COLLECTS FROM YOU
Active Information Collection
Like many other web sites, we actively collect information from our
visitors both by asking specific questions on the Web Site and by permitting
you to communicate directly with us via e-mail. Some of the information
that you submit during the registration process or while making a purchase
may be personally identifiable (that is, information that can be uniquely
identified with you, such as your name, business name, address, phone
number, fax number, e-mail address, etc.). Also, if you place an order,
you may be required to provide financial information.
When you visit the Web Site, we will not collect any personally identifiable
information about you unless you provide it to us voluntarily. If you
choose to register with the Web Site, during the registration process
you will be asked for both personal and demographic information, most
of which is required in order to complete the registration. We will
inform you which information is optional. If you opt not to register
with the Web Site, you still can visit the Web Site but you will not
be able to make a purchase.
Diagraph MSP does not have control over the privacy policies applied
by any other party that you may disclose information to. Third party
sites that are linked to from the Web Site are not under the control
of Diagraph MSP and we are not responsible for their content or privacy
policies. If you would like information on any other party’s privacy
policy, you should contact that party directly, and we encourage you
to do so.
Passive Information Collection
As you navigate through a web site, certain information can be passively
collected (that is, gathered without you actively providing the information)
using various technologies and means, such as navigational data collection.
Like most web site operators, we track IP addresses, use cookies, and
assign Internet tags. Our system also automatically gathers information
about the areas you visit on this site and collects operational information
about the technology you use, such as your browser, type of computer,
operating systems, Internet service providers and the domain name of
the web site from which you linked to our site.
In addition, when you view the Web Site, we may store some information
on your computer. This information will be in the form of a cookie or
similar file and will help us in many ways. For example, cookies allow
us to tailor a web site or advertisement to better match your interests
and preferences. Most Internet browsers enable you to erase cookies
from your computer hard drive, block all cookies, or receive a warning
before a cookie is stored. Please refer to your browser instructions
or help screen to learn more about these functions. Diagraph MSP does
not collect personally identifiable information automatically, but we
may tie information collected automatically to your previously submitted
personally identifiable information.
We passively collect information to understand what areas of the Web
Site are most popular, which areas may require improvement and what
technologies are being used by our visitors. This information helps
us to update and improve the Web Site. We also use this information
for security purposes, to detect and to block security breaches and
to provide you with a safe online environment.
2. HOW DIAGRAPH MSP USES YOUR INFORMATION
Diagraph MSP uses your personal information to enhance the operation
of the Web Site and allow you to use all of its features.
Your contact information (billing, shipping and e-mail addresses) and
financial information (credit card number) will be used for the purposes
for which you supplied it to us (e.g., registering with the Web Site,
processing orders, etc.), to send you related notices or promotional
materials and to respond to your comments or requests for information.
If you direct comments to us or you request information from us, we
may ask you to verify where you are doing business so that we can be
assured that the response or information we provide is appropriate for
that geographic location. We may also enhance or merge personally identifiable
information with data obtained from third parties for the same purposes.
Diagraph MSP will not give or sell your personally identifiable information
to any outside organization for the organization's own use without your
consent. Diagraph MSP may disclose your personal information to the
reputable vendors that assist us in processing information or delivering
the items that our customers order. These vendors are restricted from
using the information for any purpose other than helping us to provide
products and services.
Diagraph MSP does not otherwise distribute to third parties your personally
identifiable information. Diagraph MSP, however, will have no liability
for disclosure of information obtained due to errors in transmission
or the unauthorized intervention of third parties.
Diagraph MSP may provide aggregate statistics about our customers, sales,
online traffic patterns and related information to reputable third parties,
but these statistics will not include any personally identifying information.
Diagraph MSP also will disclose any information that it is required
to disclose by law or by an appropriate government authority.
Although Diagraph MSP does not currently rent, sell, or otherwise share
your information with third parties for purposes unrelated to this site,
it may do so in the future. If you do not want your information to be
shared, you should contact us by using the contact us form as described
in Section 3.
From time to time, some of our advertisers may display ads on the Web
Site that solicit, or contain technology to collect, information about
our users. This information is collected and used by our advertisers,
and is outside of our control. If you have any questions about a banner
advertisement, you should contact the responsible advertiser directly.
3. CHOICES YOU HAVE ABOUT HOW DIAGRAPH MSP USES YOUR INFORMATION
We strive to provide you with choices regarding the personal information
you provide to us. We have created mechanisms to provide you with the
following control over your information:
You may view and modify the personal information you have provided to
us by logging in to the Web Site and clicking on “My Account.” If you have forgotten your password, use the contact us form to let
us know, and your username and password then will be e-mailed to you.
You may also use the contact us form to request access to, correct or
delete any personal information that you have provided to us. Should
you elect to have your information deleted, we will also delete your
user account.
If you do not wish us to collect cookies, you may set your browser to
refuse cookies, or to alert you when cookies are being sent. If you
do so, please note that some parts of this site may then be inaccessible
or not function properly.
If you do not wish us to share your personal information with unaffiliated
or non-agent third parties, please tell us by using the contact us form.
You also may opt out of having your e-mail address used for promotional
purposes by Diagraph MSP. This opt out does not apply to information
provided to Diagraph MSP as a result of a product purchase, warranty
registration, product service experience or other transactions. If you
no longer wish to receive information or promotional materials from
us by e-mail you may opt out of receiving these communications. We offer
two methods for such opt-out choices. If we have sent you a promotional
e-mail, you may send us a return e-mail asking to be omitted from future
e-mail distributions. You also may send us your request by using the
contact us form.
You should review this Privacy Policy carefully, because if you do not
agree with our practices, your ultimate choice is not to use the Web
Site. Remember, by using any part of the Web Site, you accept and agree
to our privacy practices. If we update this Privacy Policy, your continued
use of the Web Site (following the posting of the revised Privacy Policy)
means that you accept and agree to the terms of the revised Privacy
Policy.
4. HOW DIAGRAPH MSP PROTECTS YOUR INFORMATION
We work hard to protect your personal information. We use both technical
and procedural methods to maintain the integrity and security of our
databases, including methods, such as SSL encryption for data transfer,
firewalls, restricted access to data, employee training, etc.
This site contains links to other web sites operated by third parties
that may be of interest to you. We cannot control these third party
sites, which may collect personal information from you. When you follow
a link and leave this site, you do so at your own risk.
5. WHAT DIAGRAPH MSP DOES ABOUT CHILDREN VISITING THE WEB SITE
The Web Site is not intended for children under the age of 13. We will
not knowingly collect information from site visitors in this age group.
We encourage parents to talk to their children about their use of the
Internet and the information they disclose online. If a child has provided
us with personally identifiable information, a parent or guardian of
that child may contact us via the contact us form if they would like
this information deleted from our records. We will use reasonable efforts
to delete the child's information from our databases.
6. HOW YOU CAN CONTACT DIAGRAPH MSP
If you have submitted personally identifiable information through the
Web Site or an interactive advertisement, or if someone else has submitted
your personally identifiable information through the Web Site or an
interactive advertisement, and you would like to have that information
deleted from our marketing databases, please contact us via the contact us form.
We will then use reasonable efforts to remove your personally
identifiable information from our files. You also may contact us to
request the personally identifiable information that Diagraph MSP has
collected about you through the Web Site or interactive advertisements.
Diagraph MSP will use reasonable efforts to supply you with this information
and correct any factual inaccuracies in this information.
If you have any questions, comments, or concerns about this Privacy
Policy or the information practices of the Web Site, please contact
us at:
Diagraph Marking & Stenciling Products an ITW Company
Parts and Sales Toll-Free (in US): (800) 521-3045
Parts and Sales: (618) 997-3321
Technical Service Toll-Free (in US): (800) 521-3045
Parts and Sales Fax: (618) 997-1766
Mailing Address:
Diagraph Marking & Stenciling Products an ITW Company
5307 Meadowland Parkway
Marion, IL 62959
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